Privacy Policy

What personal information of users is collected when they visit the Mitra Bank website, blog or apps?

On a general basis, one may visit their site without having to reveal any important or personal information about themselves. In this way, the anonymity is maintained. However, while ordering or registering on Bank Mitra, one is asked to give their names, Email ID, contact number and other such details in order to help the people to improve their experiences. There is an important reason as to why the information is gathered. It helps to determine the number of visitors, pages that are viewed, time spent on site and to develop various ideas so that the user experience can be improved.

In what ways are the collected information used?

It needs to be mentioned first that whenever the user fills out the form or enter their details, signs up for a newsletter, make a purchase or respond to a survey, it is collected and saved at that moment only. There are several ways that particular information is used. It can be used to personalize the user experience, serve them better. It also gives an insight of displaying contents that are suited most to the particular user’s needs and demands. It makes the use of the information to serve their interest only. They also use the contact information to send periodic emails of the various new services and keep the consumers updated.

How do they protect the information that is collected?

It is important to know that whatever information is collected from the users, their privacy is maintained strictly. It is saved behind secured networks. The access is granted to only authorized persons and the responsibility is to keep the personal information confidential. The use of vulnerability scanning or scanning to PCI standards is strictly prohibited. Only articles and other such necessary information is provided, there is no question of asking for credit card or other payment details. They also use regular Malware Scanning. It might be informed here that all the sensitive information is encrypted by Secure Socket Layer technology. A safety gateway provider is there to process all types of transactions and is not stored in the server.

It must also be known that they strictly do not use any cookies for tracking purposes. In this case, one can get cookie warning from their PCs or turn of all cookies through the browser. However, it should be informed that turning off all cookies can make the site experience much less efficient.

Inclusion of third-party

According to their choice, occasionally third-party services and products are offered to the clients on their website. Since the third party has a separate site, thus their privacy policies are also supposed to be independent and different. The main bank site will take no such responsibility or liability for the contents and activities of these different links. Any form of feedback is welcomed though.

Involvement of Google

Google’s advertising principles sum up their advertising requirements. It is responsible for providing a positive experience to the users. Google Ad sense will soon be enabled on the site of Bank Mitra. If one wants to avoid receiving mails in the future, they can unsubscribe directly.